LEX Car Wash App
Package name: com.doomshell.lexcarwash
Last updated: March 2025
This Privacy Policy explains what data the LEX Car Wash App ("App") collects, how we use it, and how we protect it. This policy applies to the Android and iOS app published on Google Play and other stores. By using the App, you accept this policy.
Contact for privacy and data requests: info@lexcarwashapp.com
| Data type | Purpose |
|---|---|
| Account: username, PIN | Sign in and account security |
| Profile: name, email, mobile number, profile photo, city, language | Account profile and communication |
| Vehicle: brand, model, color, year, license plate, size, fuel type, optional vehicle photo | Book services for your vehicle |
| Bookings: service type, date, time slot, service address or map location, special instructions | Fulfill car wash orders |
| Location: address or coordinates you choose on the map | Where to provide the service |
| Ratings and comments | Improve service quality |
| Data type | Purpose |
|---|---|
| Device: device model, OS version, unique device identifiers, app version | App stability, support, and compatibility |
| Usage: in-app actions (e.g. booking flow, screen views) | Improve the App and fix errors |
You can revoke any of these in your device settings. Some features may stop working if you do.
We use the data we collect to: create and manage your account and profile; register your vehicles and process your car wash bookings; show available services, dates, and prices and complete your orders; display the map and use your chosen location for service delivery; send you push notifications (e.g. order status) if you have allowed notifications; run and improve the App (e.g. fix crashes, improve performance); comply with applicable law and protect our and our users' rights and safety; and respond to your support or feedback requests.
We do not sell your personal data to anyone.
We may share your data only in these cases:
We do not sell or rent your data to third parties for their advertising or marketing.
The App uses services that have their own privacy policies:
Data you provide in the App may be processed by these providers according to their policies. We do not control their practices.
We keep your data only as long as necessary to: provide the App and your bookings; comply with legal, tax, or regulatory obligations; and resolve disputes and enforce our terms. When you delete your account or ask us to delete your data, we will delete or anonymize it as required by law and our retention rules.
We use industry-standard measures to protect your data, including secure connections (HTTPS/TLS) and access controls. We cannot guarantee that transmission or storage is 100% secure; you use the App at your own risk.
You may have the right to:
Access — get a copy of the personal data we hold about you.
Correction — have inaccurate or incomplete data corrected.
Deletion — request deletion of your personal data, subject to legal exceptions.
Object or restrict — in some jurisdictions, object to or restrict certain processing.
Data portability — receive your data in a portable format where the law provides for it.
Withdraw consent — where we rely on your consent, you may withdraw it at any time.
Complain — lodge a complaint with a data protection authority in your country.
To exercise any of these rights, contact us at info@lexcarwashapp.com. We will respond within the time required by applicable law (e.g. 30 days where required).
The App is not directed at children under 13 (or the higher age required in your country). We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us and we will delete it.
Your data may be stored or processed in countries other than your own. Where the law requires it, we use appropriate safeguards (e.g. standard contractual clauses) to protect your data.
We may update this Privacy Policy. We will change the "Last updated" date and, for significant changes, we may notify you in the App or by email. Continued use after changes means you accept the updated policy. We recommend checking this page from time to time.
For privacy questions, data requests, or complaints about this policy:
Email: info@lexcarwashapp.com
App: LEX Car Wash App (com.doomshell.lexcarwash)
This is the official Privacy Policy for the LEX Car Wash App.